Gartner, Inc. has revealed its list of 10 strategic technology trends that organisations need to explore in 2024. The announcement was made during the Gartner IT conference, where analysts presented their findings and emphasised the importance of strategic technology investments in the face of technological disruptions and socioeconomic uncertainties.
According to Gartner’s VP Analyst, IT leaders are uniquely positioned to strategically map out technology investments that will bolster their businesses’ resilience amidst uncertainties and pressures. However, the increasing rate of technology disruptions, such as generative AI, presents a significant challenge for executives in evaluating the impacts and benefits of these strategic technology trends.
The top 10 strategic technology trends for 2024 include:
1. Democratized Generative AI: Gartner predicts that over 80% of enterprises will have used GenAI (Generative AI / Large Language Models) APIs and models in production environments by 2026, marking a significant landmark of improved subject knowledge and skills in the enterprise.
2. AI Trust, Risk, and Security Management: The democratization of AI access has heightened the need for AI TRiSM, which provides tooling for ModelOps, proactive data protection, and risk controls for AI models and applications.
3. AI-Augmented Development: AI technologies, such as GenAI and machine learning, are aiding software engineers in designing, coding, and testing applications, thereby improving developer productivity.
4. Intelligent Applications: Gartner defines intelligent applications as those with learned adaptation to respond autonomously, delivering experiences that dynamically adapt to the user.
5. Augmented-Connected Workforce: This strategy aims to optimize the value derived from human workers by using intelligent applications and workforce analytics to support the workforce’s experience, well-being, and skill development.
6. Continuous Threat Exposure Management: This approach allows organizations to evaluate the accessibility, exposure, and exploitability of their digital and physical assets continually and consistently.
7. Machine Customers: Nonhuman economic actors, or ‘custobots,’ are predicted to become significant players in the market, with billions of connected products potentially behaving as customers by 2028.
8. Sustainable Technology: Sustainable technology aims to enable environmental, social, and governance outcomes that support long-term ecological balance and human rights.
9. Platform Engineering: This discipline focuses on building and operating self-service internal development platforms to optimize productivity and accelerate the delivery of business value.
10. Industry Cloud Platforms: Gartner predicts that more than 70% of enterprises will use industry cloud platforms to accelerate their business initiatives by 2027.
These strategic technology trends are expected to drive significant disruption and opportunity for CIOs and other IT leaders within the next 36 months. Gartner clients can access further details in the Gartner Special Report.
The unveiling of these trends underscores the critical role of strategic technology investments in navigating the evolving landscape of technological disruptions and uncertainties. As organizations continue to grapple with these challenges, the adoption and integration of these strategic technology trends will be crucial in enhancing resilience and driving business success.
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